Cab Dispatch System
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Take partner trips through GNet, straight onto your board

Partner companies send you trips through the GNet network, whatever dispatch software they run. In CDS each trip arrives priced from your fares, goes to a driver like any other job, and the partner sees every step without a single phone call.

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What happens to a partner trip

No retyping and no emails back and forth. The trip is on your board as soon as the partner sends it, and CDS keeps the partner up to date while your driver does the job.

  • It lands on the dispatch board marked GNet, with the partner’s name
  • Accept partner trips automatically, or hold them for a dispatcher to accept or turn down with a reason
  • A banner, the alert chime and the voice tell the office when a trip arrives, changes or is cancelled
  • Price requests are answered from your fares and the partner’s account price plan
  • Changes and cancellations from the partner update the trip on your board

How a GNet trip goes, with a sample trip. Each step is sent to the partner as it happens.

What the partner sees

Everything they need to tell their own client, sent through GNet as your driver does the job.

  • The price, from your fares and their account’s price plan
  • The driver’s name, and your office number or the driver’s mobile, as you choose
  • The car’s make, model and registration
  • Each step: confirmed, driver on the way, at the pickup, passenger on board, dropped off
  • The final charges, itemised: fare, waiting time, drop-off and parking

The passenger hears from the partner, not from you, unless you switch on texts and emails to that partner’s passengers.

Billed like any account

Each partner’s trips are booked to its CDS account, priced at that account’s rates and invoiced with your other account work.

Final charges, checked first

Send final charges shows the amount and what it’s made of before anything goes. Correct it first if you need to.

Every message on record

Reports › GNet activity lists what partners sent and what CDS sent back, each linked to its trip.

Getting set up

If you already work with partners on GNet, you keep your GNet account, your GNet ID and your partners. GNet is added to your CDS plan on request.

1Join GNet

Register your company at GNet Connect, or use the account you have.

2Enter your GNet ID

Ask us to add GNet to your plan, then enter your GNet ID in Settings › GNet. We link your account to CDS.

3Map your partners

In GNet Connect, match each partner’s vehicle types to your CDS codes and give it the account its trips are billed to.

Partner’s price, side by side

The price the partner put on the trip is shown next to yours, in its own currency, so you can compare.

Cancellations stay fair

Once a driver is on the trip, only the partner who sent it can cancel it, as GNet requires.

Sending jobs out is next

Passing jobs you can’t cover to your GNet partners is coming next. Tell us if you need it.

Related

Already on GNet?

Tell us your GNet ID and how many partners send you work, and we’ll show you partner trips in CDS.

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